AIA Australia is a leading life insurance specialist with over 49 years’ experience. With a unique customer value proposition focused on life, health and wellbeing, our purpose is to make a difference in people’s lives. AIA Australia is one of Australia’s largest insurers protecting and enhancing the lives of almost 4 million Australians.
AIA Australia understands that the need of every client is different. That’s why AIA Australia offers a flexible approach to life insurance. We can combine different types of cover within a single policy, tailoring specific solutions to deliver the most effective level of protection for our clients’ needs. Our fresh and intelligent approach adds value, efficiency and a competitive advantage to our clients’ business.
We have been in partnership with AGI for over 10 years and throughout our time working together they have always been efficient, responsive, accurate and above all, happy to help achieve the best outcome for clients and partners. They are extremely passionate about the work they do for us and that shines through.
MetLife is the third largest provider of life insurance in Australia, partnering with employers, super funds and financial advisers to help over 1.8 million Australians protect the lifestyle they love – and providing help when they need it most. Backed by over 150 years of history and a strong global presence, we have the scale and experience to be a valued and trusted partner in business. MetLife protects customers in over 40 countries worldwide, and leads the market in corporate insurance solutions in the US, Latin America, Asia, Europe and the Middle East. MetLife Australia was awarded the Life Insurer of the Year at the ANZIIF Australian Insurance Industry Awards 2021. MetLife previously won the Life Insurer of the Year Award in 2019.
Over the past few years, MetLife and AGI have forged a strong partnership with solid experience in delivering a range of unique and tailored group insurance facilities. Together, our partnership makes group insurance easy and efficient for brokers and their clients in the Corporate market.
Introducing MetLife 360Health Virtual Care
In 2020, MetLife launched 360Health, an end-to-end health program that offers services to support people through different phases of their health journey. This may include anything from providing preventative information, understanding the early signs of a condition, through to supporting them when they're unwell and, where possible, facilitating their return to health. It is available to all MetLife customers and was developed to defend Australians against serious illness, so they can live healthier for longer.
What services are available?
There are five key areas of services to support people's health needs:
Prevention – MetLife offer health toolkits and resources that help people look after their health and will hopefully help prevent conditions from developing or worsening. Customers are directed towards screening services and provide advice on staying well through diet and exercise.
Early detection – MetLife provide health risk assessments to look for early signs and symptoms and provide guidance that can help prevent that condition becoming more serious.
Return to health – If someone becomes unwell, 360Health provides services to maximise the chances of a return to health. A team of recovery specialists develops a return-to-health strategy that may also include relevant community, online and rehabilitation services.
Ongoing care – When someone is critically ill and unlikely to improve, the program connects them with tailored community support and services. This includes partnering with cancer organisations to support someone through end of life. Customers are also linked to community services such as Men's Shed for customers experiencing depression and isolation.
Financial support – This isn't about paying a claim. That's already happening. It's about providing financial support for other services. MetLife might offer counselling for a beneficiary when someone has passed away, for example.
MetLife also offers 360Health Virtual Care as part of its 360Health program. Virtual Care provides customers with access to expert health care advice at no additional cost from the comfort of home and offers confidential support in the following key areas:
Medical – Request an in-depth second medical opinion from an expert specialist or submit general questions online to a General Practitioner (GP) or Paediatrician.
Mental Health - Book an in-depth mental health review or submit general questions online.
Integrity Life Australia Limited (Integrity Life) is a Partner and customer-focused innovative life insurance provider, with a commitment to bringing integrity to life insurance and helping Australians when they need it most. Integrity Life offers Partners and customers an easier and more transparent experience, and faster access to modern, flexible, and fair solutions. Integrity Life are a genuine, fresh alternative, who’ll place Partners and customers at the centre of everything they do. They were born out of a deep desire to disrupt and evolve the way the Life Insurance industry has traditionally operated. They’re free of legacy systems, which means a lower-cost base combined with passionate people who will drive co-creation, continuous improvement and sustainable business practices that will underpin their long-term, trusted partnership with AGI. Integrity Life is privately owned by local and offshore investors, including Schroder Investment Management (Switzerland) AG, specialist insurance investor Leadenhall Capital Partners, and established life insurer Daido Life Insurance Company. Visit www.integritylife.com.au for more information.
We’re delighted to be partnering with AGI – a like-minded brand with a strong reputation in market and skilled team across multiple disciplines. The AGI team is highly experienced and responsive which will allow us to provide market leading administration services to our Partners and their Employers.